Terms and Conditions

Welcome to Mercure Whately Hall Hotel Banbury. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making a reservation or using our services.

1. Booking and Reservations
All reservations can be made through our website or by contacting our reservations team. By making a reservation, you confirm that you are authorized to make the booking and agree to provide accurate and complete information.

2. Payment Terms
Payment may be required at the time of booking or upon arrival at the hotel, depending on the rate selected. We accept various payment methods, including credit cards and debit cards. All prices are quoted in GBP and may include applicable taxes.

3. Cancellation Policy
Our cancellation policy varies depending on the rate and reservation type. Please refer to the specific terms outlined at the time of booking. Cancellations must be made before the specified cancellation deadline to avoid any charges.

4. Check-In and Check-Out
Check-in time is 3:00 PM, and check-out time is 12:00 AM. Late check-out may be available upon request and is subject to availability.

5. Guest Responsibilities
Guests are expected to behave in a manner that is respectful to other guests and hotel staff. Any disruptive behavior may result in immediate eviction from the hotel without a refund. Guests are responsible for any damages caused during their stay.

6. Liability
Mercure Whately Hall Hotel Banbury is not liable for any loss or damage to personal property during your stay, except as required by law. We recommend that you take precautions to safeguard your belongings.

7. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

8. Changes to Terms
We reserve the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the new terms.

9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

10. Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us:

Address: Mercure Whately Hall Hotel
17-19 Horse Fair
Banbury, Oxfordshire, OX16 0AN, United Kingdom